Flavia Botelho

Flávia Mestriner Botelho -Sweep

​UX/UI Designer & Researcher

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ABOUT ME

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Currently working on solutions for online media monitoring, customer engagement, and chatbot solutions, I have a proven history of designing user-centric interfaces that enhance the overall user experience, prioritizing seamless and intuitive interactions to increase engagement and user satisfaction. My unique background in Anthropology and research has equipped me with a deep understanding of human behavior and an innate ability to translate user needs into intuitive and visually appealing designs. I thrive in cross-functional team environments, leveraging both qualitative and quantitative research methods to inform decision-making and drive innovation.

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EXPERIENCE

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OBI4WA now SPOTLER NL

UX/UI Designer (SaaS)

Sep 2021- Current

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​Responsibilities:

• Lead the design of Media Monitoring tools, Customer Engagement platforms, and Chatbot solutions.

• Advocate for user-centered design principles, prioritising accessibility, inclusivity, and alignment with diverse user needs.

• Conduct end-to-end user research, including usability testing, surveys, and interviews to gather actionable insights.

• Collaborate with developers, product managers, and stakeholders to define project goals and ensure accurate design implementation.

• Develop wireframes, prototypes, and high-fidelity UI designs that align with brand guidelines and project objectives.

• Maintain and enhance a robust design system and library, ensuring consistency across all digital products.

• Utilize tools such as Adobe XD, Figma, Trello, and Azure DevOps in an Agile environment.

• Work closely with two development teams to deliver scalable and user-friendly solutions.

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510 - An initiative Rood Kruis Nederland

UX Designer & Researcher volunteer

May 2021- Aug 2021​

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​Responsibilities:​

• Participated in UX- Research and User testing.

• Helped to translate the chatbot software from English to Portuguese

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Instituto Avante Brasil

Researcher

Jan 2013- May 2017

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​Responsibilities:

• Conducted end-to-end research, producing at least three monthly reports on criminality and violence trends.

• Co-authored daily articles and contributed to the institute’s annual research reports.

• Partnered with media outlets to deliver ad-hoc research insights for newspapers, magazines, and television news segments.

• Utilised qualitative and quantitative methods to generate actionable insights for stakeholders.

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EDUCATION

 

Ironhack Amsterdam

UX/UI Design 9 Weeks Bootcamp

Mar 2021- May 2021

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• Specialized in user-centered design, UX research, information architecture, wireframing, and prototyping.

• Applied design thinking methodology within an Agile framework.

• Gained expertise in usability evaluation, site redesign, atomic design, user interaction design, and visual design.

• Tools: Figma, Zeplin, HTML, CSS.

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Universidade de São Paulo

Master in Science - Anthropology of Health

Jan 2010 - Dec 2012

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• Conducted extensive ethnographic research, focusing on health-related human behavior.

 

Universidade Estadual de Londrina

Bachelor in Social Sciences - Anthropology and Sociology

Apr 2005- Dec 2008

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SKILLS

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Hard skills

Wireframing and Prototyping

Design System

User Research & Strategy

User testing

UI and Visual communication

Adobe XD and Figma

Information Architecture

Design Thinking

Agile

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Soft skills

Curiosity

Empathy

Communication

Collaboration

Critical thinking

Always learning

Flexibility​

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LANGUAGES

Portuguese (Native)

English (Fluent)

Italian (Intermediate - B1)

Dutch (Basic - A2)​

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PERSONAL INTERESTS

Travelling

Fashion

Arts, History & Culture

Golfing

Live concerts

Cooking & Baking

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